Key Areas of Responsibility/Accountability
Evolve & support the Technology Change Team

Evolve the Technology Change operating model, along with supporting processes, artefacts, tools, and behaviours.
Support with the recruitment of all Technology Change team members and the wider Change community to build a team of highly skilled and experienced professionals, providing direction, and instilling a sense of team and collaboration.
Create a clear Employee Value Proposition within the team, including career development pathways within the PMO and more widely across the business.
Champion the Technology Change discipline and its value to the business.
Build support for the Technology Change Team, proving value and managing resistance from key stakeholder groups. Role model collaboration and customer-focused ways of working

Change Standards, Assurance and Capability

Help to improve the quality of change delivery, partnering with project and programme professionals across the business to align on, standardise and drive adoption of good practice methodologies. Establish appropriate change and project management standards, frameworks, and guidelines.
Promote adherence to methodologies and standards for managing projects, including processes, forums, appropriate controls and templates.
Provide guidance on standards and run related capabilities e.g. conduct project health checks, provide guidance on risk, issue and dependency management.
Run a data-driven cycle of continual improvement activities, identifying lessons learned, trends and opportunities for improvement.
Create and implement a training process for new starters in key change roles (e.g. PMs)
Provide strategic guidance and mentorship to the change community, fostering a culture of collaboration and knowledge sharing.
Own, publish and continuously modernise standard role definitions, job families, career paths and capabilities.
Support the Technology Change Leadership Team with the resource and task allocation of PMO analysts, PMs, and Change Managers
Lead the management and organisation of Technology Change objectives setting, learning & development and EOY performance reviews.

Help to ensure change and project management tool are aligned with the organisation's strategy and priorities.

Lead the design and implementation of relevant change & project management tooling.
Drive alignment and adoption of a core set of tools across the Group.
Own and manage the Technology Change Team Portal page to provide clear and accessible information about the Technology Change team, delivery, and one source of truth for the wider change community.

Qualifications

Experience of and appetite to operate in a dynamic and fast-changing environment.
PMO/ Programme/ Change Management Leadership experience, with relevant qualification preferred (e.g., P3O Practitioner, MoP Practitioner)
Strong stakeholder engagement and relationship building skills in senior management forums. Ability to influence without authority.
Experience working with and implementing PPM/Project tools.

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